Lostock Legal Solicitors

PRIVACY NOTICE

Lostock Legal Solicitors Ltd — also trading as TheMotoringLawyers.co.uk
Last Updated: June 2026
This Privacy Notice explains how Lostock Legal Solicitors Ltd (SRA No. 8007582) collects, uses, stores, and protects your personal information when you use our websites, contact us, or instruct us to act on your behalf. We are committed to protecting your privacy and handling your data responsibly, in full compliance with UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025.
Data Controller: Lostock Legal Solicitors Ltd
SRA Number: 8007582
Websites: www.lostocklegal.co.uk | www.themotoringlawyers.co.uk
Email: dataprotection@lostocklegal.co.uk
ICO Registration:ZB730878 
1. What Information We Collect
1.1 Information You Give Us
When you contact us or instruct us to act on your behalf, we may collect your name, address, date of birth, and contact details; details of your legal matter and any supporting documents you provide; financial information for billing and anti-money laundering purposes; and identification documents such as a passport or driving licence for identity verification purposes.
1.2 Information We Collect Automatically
When you visit our websites, we automatically collect certain technical information including your IP address, browser type, pages visited, time spent on pages, and device information. This data is collected via cookies and similar technologies. Please see Section 8 below for our Cookie Notice.
1.3 Information We Receive From Third Parties
In the course of handling your legal matter, we may receive personal information about you from courts, tribunals, the police, the Crown Prosecution Service, the DVLA, HMRC, medical professionals, expert witnesses, and other parties to legal proceedings and their representatives.
2. Why We Use Your Information
We only process your personal data where we have a lawful basis for doing so under UK GDPR and the Data Protection Act 2018:
  • Providing legal services — we process your data as necessary to perform our agreement with you.
  • Identity and anti-money laundering checks — we are required by law to verify your identity under the Money Laundering Regulations 2017.
  • Complying with court orders and SRA obligations — we process data as required by law and our regulatory obligations as a regulated legal practice.
  • Keeping you informed about your matter — we use your contact details to provide updates on your case.
  • Marketing communications — only where you have opted in to receive these. You may withdraw your consent at any time.
  • Improving our websites and services — we process analytics data in our legitimate interests as a business.
  • Crime prevention and safeguarding — where applicable, we may process data under the Recognised Legitimate Interest provisions introduced by the Data (Use and Access) Act 2025.
3. Who We Share Your Information With
We do not sell your personal data to any third party. We may share your information with courts, barristers, and expert witnesses in connection with your matter; opposing parties and their legal representatives as required by court procedure; the police, CPS, and other regulatory or government authorities where legally required; DVLA, HMRC, and Companies House where relevant; IT service providers and case management system operators under strict data processing agreements; our professional indemnity insurers; and the Solicitors Regulation Authority where required by our regulatory obligations. All third parties with whom we share personal data are required to handle it in accordance with applicable data protection law.
4. How Long We Keep Your Information
We retain your personal data only for as long as is necessary for the purpose for which it was collected and in accordance with our legal and regulatory obligations:
  • Client files (general matters): 6 years from conclusion of the matter
  • Client files (property or wills): 12 years or longer where required
  • Anti-money laundering records: 5 years from the end of the business relationship
  • Website enquiry and contact form data: 12 months from last contact
  • Marketing consent records: until consent is withdrawn, and for 3 years thereafter
At the end of the relevant retention period, your data is securely deleted or destroyed.
5. Your Rights
Under UK data protection law, you have the following rights in relation to your personal data:
  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may ask us to correct inaccurate or incomplete data.
  • Right to erasure — you may ask us to delete your data in certain circumstances.
  • Right to restrict processing — you may ask us to pause processing of your data in certain circumstances.
  • Right to data portability — you may request your data in a structured, portable format.
  • Right to object — you may object to processing based on our legitimate interests or for direct marketing.
  • Right to withdraw consent — where we process data based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at dataprotection@lostocklegal.co.uk. We will respond within one calendar month of receiving your request.
6. Data Protection Complaints
Under the Data (Use and Access) Act 2025, effective 19 June 2026, you have a statutory right to complain to us directly if you believe we have mishandled your personal data. We are legally required to acknowledge your complaint within 30 days.
To submit a complaint, please contact us at data@lostocklegal.co.uk or use the complaints form at https://lostocklegal.com/privacy-notice-questionnaire/
If you remain dissatisfied following our response, you have the right to refer the matter to the Information Commissioner’s Office (ICO) at www.ico.org.uk or on 0303 123 1113.
7. International Transfers
We do not ordinarily transfer your personal data outside the United Kingdom. Where this is necessary, we ensure that appropriate safeguards are in place in accordance with the UK GDPR and the transfer framework introduced by the Data (Use and Access) Act 2025.
8. Cookies
Our websites use cookies — small text files stored on your device. We use the following categories:
  • Strictly necessary cookies — essential for the website to function. These cannot be switched off.
  • Analytics cookies — help us understand how visitors use the site. Under the Data (Use and Access) Act 2025, these may be placed without explicit consent, but you may opt out at any time via our Cookie Settings.
  • Preference cookies — remember your choices and settings on the site.
You can manage your cookie preferences at any time via the Cookie Settings link in the footer of our website.
9. Security
We take the security of your personal data seriously. We employ appropriate technical and organisational measures including encryption, access controls, multi-factor authentication, staff training, and secure disposal procedures to protect your data against unauthorised access, accidental loss, or destruction.
10. Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in the law or our practices. The current version will always be available on our websites. Where we hold your contact details, we will notify you of any material changes.
11. How to Contact Us
Data Protection enquiries: data@lostocklegal.co.uk
Data Protection complaints: data@lostocklegal.co.uk
Address: Lostock Legal Solicitors Ltd, Office 6, 1st Floor, 18 St Thomas Road, Chorley PR7 1HR
Websites: www.lostocklegal.co.uk | www.themotoringlawyers.co.uk
Lostock Legal Solicitors Ltd | SRA No. 8007582 | This notice is reviewed annually.

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